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User AgreementPrivacy Policy

8MAX Privacy Policy

8MAX operates the website www.8max.com and related mobile applications (collectively, the "Platform") and provides digital asset trading and related services through the Platform.

Last Updated: March 24, 2026

We respect and protect the privacy rights of all users of the Platform. In order to provide more accurate and personalized services, we may collect, use, store, and disclose your personal information in accordance with this Privacy Policy. By agreeing to the Platform's registration agreement or continuing to use our services, you are deemed to have accepted this Privacy Policy. We may review and update this policy from time to time. If you have questions after reading it, please contact support@8max.com.

01

Scope of Application

This Privacy Policy applies to personal information you provide when registering a Platform account, as well as information automatically received and recorded when you use Platform services or visit Platform pages.

It also covers personal data lawfully obtained from business partners or other legitimate channels.

  • Personal information you submit in accordance with Platform registration or service requirements
  • Technical and usage information such as IP address, browser type, language, access date and time, hardware and software features, and requested page records
  • Personal data obtained from partners through lawful channels
  • This Privacy Policy does not apply to keywords entered into Platform search services, information you publicly publish on the Platform, or enforcement actions taken against you for violating laws or Platform rules
02

Use of Information

To serve users, the Platform may use your personal information to provide services, improve user experience, and deliver information that may be of interest to you.

Where required, we may also share information with Platform partners so they can provide related products or services, but such sharing will be subject to your prior consent where applicable.

  • We may send you product updates, service notices, and operational communications
  • When the Platform launches services jointly with partner companies, we may need to share user information to provide those services
  • We will require partner companies to protect user information in accordance with this Privacy Policy and applicable laws
03

Disclosure of Information

We may disclose your personal information in whole or in part according to your instructions, your consent, or as required by law.

  • Disclosure to a third party with your prior consent
  • Sharing with third parties when necessary to provide the products or services you request
  • Disclosure to administrative, judicial, or regulatory institutions in accordance with legal requirements
  • Disclosure where you violate applicable laws, regulations, or Platform rules
  • Disclosure in intellectual property disputes when reasonably necessary for the parties to address the claim
  • Other disclosures that the Platform considers appropriate under laws, regulations, or website policies
04

Information Storage and Cross-Border Transfer

Information and materials collected by the Platform may be stored on servers operated by the Platform or its affiliates.

These materials may be transmitted to, accessed from, stored in, or displayed in jurisdictions outside your country or region.

05

Use of Cookies

If you do not refuse cookies, the Platform may set or access cookies on your device so that you can log in and use services or functions that depend on cookies.

The Platform uses cookies to provide more personalized and efficient services, including promotional or preference-based experiences.

  • You may choose to accept or refuse cookies through your browser settings
  • If you refuse cookies, you may not be able to log in or use certain services or functions that rely on cookies
  • Information obtained through Platform cookies is handled in accordance with this Privacy Policy
06

Information Security

Platform accounts include security protection functions. We use measures such as encrypted password storage and other reasonable safeguards to help protect your information from loss, misuse, or alteration.

However, no information network has perfect security. When conducting online transactions, please protect your personal information carefully and provide it to others only when necessary.

  • You should keep your username, password, and account information secure at all times
  • If you discover that your personal information has been leaked, especially your Platform username or password, please contact customer service immediately so we can take corresponding measures
07

Disclaimer

The Platform is not responsible for personal data leakage caused by your disclosure of account credentials or your sharing of your registered account with others.

We are also not responsible for leakage, loss, theft, or tampering caused by force majeure events, hacker attacks, computer virus incidents, or temporary shutdowns resulting from government control or other network disruptions.

  • We are not responsible for disputes or consequences arising from personal data leakage caused by third-party websites linked from this Platform
08

External Links

The Platform may contain links to external websites. We are not responsible for the privacy practices, content, or conduct of those websites.

When you are redirected to an external website, you should read that website's privacy policy carefully. This Privacy Policy applies only to the Platform's collection and management of user information.

09

Contact Us

If you have questions regarding privacy protection, policy implementation, or website operations, please contact us at support@8max.com.

If you have questions regarding privacy protection, policy implementation, or website operations, please send your comments or suggestions to support@8max.com.

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